HK Nexus Global – Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website, platforms, services, applications, and business operations of HK Nexus Global, including its subsidiaries and affiliates ("HK Nexus Global," "we," "us," or "our").

By accessing, browsing, or using our website or services, you agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue use of our website and services.

HK Nexus Global provides, but is not limited to:

• Business Process Outsourcing (BPO)
• Customer Experience (CX) & Contact Center Services
• IT & Managed Services
• AI-enabled Automation & Analytics
• Recruitment & Staffing Support
• Consulting & Digital Solutions

Specific services may be governed by separate written agreements, which shall prevail in case of conflict.

By using our website or services, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into binding agreements
• You will use the website only for lawful purposes
• You will not misuse, disrupt, reverse-engineer, or attempt unauthorized system access

Registration, resume submission, or interaction with recruitment content does not guarantee employment with HK Nexus Global or its affiliates.

All hiring decisions are based on:

• Business requirements
• Candidate suitability
• Background verification
• Internal HR policies

We reserve the right to modify or withdraw job postings without notice.

All website content, including but not limited to:

• Text, designs, layouts
• Logos, trademarks
• Software, tools, scripts
• AI models, prompts, and outputs
• Documentation and methodologies

is the exclusive intellectual property of HK Nexus Global, unless expressly stated otherwise.

Users agree to maintain strict confidentiality of:

• Proprietary business information
• Client and end-user data
• Internal processes and documentation
• Pricing, contracts, and trade secrets

Any breach may lead to termination, damages, and legal remedies.

HK Nexus Global may deploy AI technologies for:

• Service optimization
• Automation and analytics
• Security monitoring
• Customer and client support

Users acknowledge that:

• AI outputs are probabilistic and advisory
• AI does not replace professional judgment
• HK Nexus Global is not liable for decisions made solely based on AI outputs

AI usage complies with applicable data protection, ethical, and regulatory standards.

HK Nexus Global complies with the Digital Personal Data Protection Act, 2023 (India) and applicable Asia-region data protection laws.

By using our services, you acknowledge and consent that:

• Personal Data is processed lawfully, fairly, and transparently
• Data is collected only for specified and lawful purposes
• Reasonable security safeguards are implemented

Data principals have the right to:

• Access
• Correction
• Erasure
• Grievance redressal
• Withdrawal of consent (where applicable)

To the maximum extent permitted by law, HK Nexus Global shall not be liable for:

• Indirect or consequential damages
• Business interruption or loss of profits
• Data loss beyond reasonable safeguards
• Cyber incidents outside reasonable control

Services are provided on an "as-is" and "as-available" basis.

You agree to indemnify and hold harmless HK Nexus Global against all claims arising from:

• Misuse of services
• Violation of law or these Terms
• Data misuse or confidentiality breach
• Third-party rights infringement